PRIVACY POLICY

Last updated: 2026

Creative ReDesign by Neecy (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and how it is shared.

1. Information we collect

We collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Project details and design preferences
  • Address (if needed for services)
  • Messages and communications sent through forms, email, or SMS
  • Website usage data (cookies, analytics, IP address, browser/device type)

We collect this when you:

  • Submit a contact or enquiry form
  • Book a consultation
  • Sign up for updates, downloads, or marketing
  • Communicate via email or SMS
  • Use or browse our website

2. How we use your information

We use your information to:

  • Respond to enquiries and provide design services
  • Schedule consultations and manage projects
  • Send appointment confirmations and updates
  • Communicate project progress and service information
  • Improve website performance and user experience
  • Send marketing messages if you have opted in

We do not use your information for unrelated purposes.

3. How we share information

We do not sell, rent, or trade your personal information.

We may share your data only with trusted third-party service providers that help operate the business, such as:

  • Email and SMS communication platforms
  • Website hosting providers
  • Scheduling and project management tools
  • Analytics providers

These providers are only permitted to use your information to perform services on our behalf.

4. SMS communications

By providing your phone number and opting in, you agree to receive SMS messages from Creative ReDesign by Neecy.

These messages may include:

  • Appointment reminders
  • Consultation confirmations
  • Project updates
  • Scheduling coordination
  • Service-related notifications

SMS consent is not shared with third parties or affiliates.

You may opt out at any time by replying STOP.
For help, reply HELP or contact team@creative-redesign.com.

5. Data security

We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.

6. Cookies and tracking

We use cookies and similar technologies to:

  • Analyze website traffic
  • Improve user experience
  • Track form submissions and performance
  • Support marketing and analytics tools

You may disable cookies in your browser settings.

7. Your choices and rights

You may:

  • Request access to your data
  • Request corrections or deletion
  • Withdraw consent for marketing or SMS
  • Opt out of communications at any time

Contact: team@creative-redesign.com

8. Third-party links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to this policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised date.

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